faqs

How do I cancel?

Just log on to your PayPal account, go to Profile, My money and then click Update next to My pre-approved payments. Cancel your subscription and when your paid period ends, well delete your Livedrive account. No headaches, no hassle.

Only £2 a month?

One of the reasons we can offer this so cheap is because we haven’t invested in building all the API links – we set up your account manually. We’re normally very quick, an hour or two, but sometimes it takes longer. That’s why you get a one month trial, to allow us plenty of time and to give you at least 2 weeks to try it out under distance selling regulations.

But remember, we (the cheap bit!) only manage the accounts, the actual infrastructure and service is all provided by Livedrive themselves – we’re just resellers. You get the same performance, reliability and security as if you’d signed up directly, and paid a lot more!

What about support?

To offer this at the best possible price, our support is limited – take a look at our support page to see what this means. If you want more, sign up with Livedrive directly. For double the cost…

Unlimited?

Yes, unlimited. As many PCs and as much data as you like. Our top customer at the moment has over 1.5TB backed up – you are only limited by how quickly you can upload.